The Dublin Airport Authority (DAA) has said that it is currently liaising with both airlines and ground handling companies on the issue of lost baggage. “Our team on the ground is continuing to work closely with all the relevant handling agents to retrieve delayed or misdirected baggage as quickly and efficiently as possible,” added the spokesperson. The airline says that the issue is being caused by bags being transferred from one flight to another or from one airline to another. “These issues are outside of our control but are resulting in some customers experiencing a level of service below what they expect, including delayed baggage at Dublin Airport.” “Aer Lingus is aware of widespread disruption and resource challenges across many airports (most notably London Heathrow, Amsterdam and Paris) and among third party suppliers,” said the spokesperson. When asked by The Journal about ongoing issues with lost baggage, a spokesperson for Aer Lingus said that it was aware of the widespread disruption. It’s not satisfactory the current level of service.” The problems in the airport, not just in Dublin but across Europe, are not yet resolved but they have to be. He added that baggage is being removed from the arrivals hall of Dublin Airport and that it is being moved to a seperate baggage handling facility, so people can access and find their bags. ![]() Its whats happen in Schiphol and Heathrow and all the other airports are having knock on consequences here.” “That has to be resolved and I was asking Aer Lingus today, I said ‘what can the airlines do’ because its a network problem. “That problem is primarily coming from incoming flights, particularly if the flight was a connecting flight, the bags aren’t coming at the same time as the passengers and then arriving late and at volume and presenting real difficulties for passengers and airlines. Speaking yesterday, Ryan said that the situation in Dublin Airport “remains tight” particularly on the baggage issue. “Aer Lingus offered to attend a Committee meeting at a later date and to answer in writing any specific questions that the Committee had in advance of that meeting,” the airline said. Kieran O’Donnell said it was “unacceptable” that the airline executives refused to appear next week, however Aer Lingus has said that it offered to appear before the Committee at a later date. ![]() ![]() ![]() It has also seen calls for Aer Lingus to appear before the Oireachtas Transport Committee, with the Committee chair hitting out at their refusal to attend next Wednesday. This luggage is mainly being left within the baggage carousel area of the airport, immediately after passengers clear passport control.Īs the issue has become more pronounced, the Government has begun engaging in meetings with airlines over the problems, with Transport Minister Eamon Ryan meeting with both Aer Lingus and Ryanair in recent days. IN RECENT WEEKS, attention has been drawn back to the aviation industry as hundreds of airline passengers have faced issues with their baggage arriving either late or being lost altogether.īaggage piled up in Dublin Airport’s terminal has become a more common sight for travellers returning home from abroad.
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